What do we do well?
- We get things done
- Design, build and support an infrastructure
Good bread and butter services:
- Make searching our lists of books, articles and databases not suck
- Let me personalize my library online, whether at your website or one of my choosing
- Be intelligent about things you should know: single sign-on/profile services (know which courses I am enrolled in)
What are some new and interesting projects that we are debating within our peer groups or teams?
- Personalized library home page
- A Netflix-like experience with the library (fun, endless)
What new techs are out there that we will/should take advantage of?
Forget new technologies – 98% will be passing fads, let’s spend our time beefing up and modernizing our old technologies: our websites, search indexes, user profiles.
How can we help drive service improvement, rather than simply react to demands?
- Prototype
- Iterate
- Prototype
- Iterate
- Prototype
- …
What do we need (staff/resources/space/training/time) to meet the demands of the library?
- Support from our colleagues in the form of trust and well-defined communication mechanisms (willingness to communicate and good-faith efforts towards understanding each other)
- Clear direction on the priorities and expectations in broad general terms
- Freedom to define the particulars:
- what technologies we will use
- what services will work together
- who our collaborators will be
What holds us back?
- As peter once put it in the context of the Google book project: "letting the perfect be the enemy of the good"
- Pursuing buzzword technologies for the sake of being buzzwordy
- Seeking out collaboration w/ people for the sake of collaborating and forcing a shared purpose when none exists
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